Specs of wallets:

Card Wallet: Closed Width – 2.3 inches (5.8 cm) / Height - 3.6 inches (9.1 cm)
Clutch Wallet: Closed Width 7.1 inches (18 cm) / Height - 3.8 inches (9.7 cm)
Coin Pouch: Closed Wallet Width - 1.6 inches (4.25 cm) / Height - 3.3 inches (8.5 cm)
Flat Wallet: Closed Wallet Width - 4 inches (10.16 cm) / Height - 3.45 inches (8.76cm)
Slim Wallet: Closed Wallet Width - 3.9 inches ( 9.906 cm) / Height - 3.25 inches (8.255 cm)

Paperwallet accessories are made from extremely durable Tyvek® material. Tyvek® is high-density polyethylene fibers, a synthetic material which is elastic, waterproof, and long-lasting.

Paperwallet offers free shipping for any purchase over AU $75 for both domestic purchases (before tax and after applicable discounts or vouchers); Orders under $75 will be charged the Australia Post low flat rates.

You do not need to create an account to make purchases on our site. Simply click Continue to proceed to checkout. To make your future purchases even faster, you can create an account during checkout.

You can make the payment using Credit card/Debit card, Paypal or for buy now and pay later choose between Afterpay, Sezzle, Laybuy, Latitude Pay.

The discount Codes given to you can be used at the time of next purchase in the cart page. After inputting your coupon code click “Checkout” to apply the discount.

In most cases, all orders confirmed before 1PM are shipped same day Monday through Friday. Orders placed Friday after 1PM through Sunday are shipped on Monday.

A shipment confirmation email will be sent to you with a tracking number. That tracking number can be issued to track your order.

We mostly use Australia Post & Courier Please for local. For international we use Australia Post & DHL.

DHL will contact you when a shipment is refused by the recipient or after two unsuccessful delivery attempts. You can then indicate whether another delivery attempt should be made.

If you wish to change the shipment address after the order has left our warehouse, you are expected to bear the reshipment charges.

In case of an error in shipping details due to customer neglect, the customer will have to repay for shipping. Please make sure all fields are correct in shipping before completing your order. If your order was shipped to the wrong address due to our neglect, we will reship you your order free of charge same day.

In the event that your item is defective in anyway, not including wear from normal use, send it back to us within One Month of receipt and we'll make sure to take care of you.

If an item goes out of stock after you have placed an order and received an order-confirmation, then we will put forward our best attempt to fulfil the order by sourcing the selected item. In the event that we are unable to source it for you, or if it is likely to take longer than 10 days to ship, we will inform you about the delay and wait till the product is replenished or cancel the order and reverse any charges made to towards order.

If an order cancellation message is sent to us within 2 hours of purchase then shipping expenses are refunded as well. In such cases, the order has to be shipped back to us or denied delivery. The refund would be sent out promptly after we receive the order in the warehouse.

In the case of a return or refund, shipping and/or handling charges on the original order are not refundable. If your package was returned due to incorrect address input by the customer, shipping cost will need to be paid by said customer to reship. In case of a refund due to incorrect address a restocking fee will be deducted from the refund total as well as shipping cost. If your package was returned due to our mistake, all expenses will be paid by us.

Units to be returned should be packed carefully in their original packaging.

Return address:

Paperwallet
Parcel Locker: 10144 33713

1-5 Maurice Court Nunawading VIC 3131

Paperwallet is not responsible for return shipping costs.

If you wish to get the product exchanged within 30 days of purchase, then the product has to be shipped back to us in its original packing and we will send out the new product after your shipment reaches our warehouse. Paperwallet is not responsible for the reshipment costs.

You can send your old wallets to:

Paperwallet

Parcel Locker: 10144 33713

1-5 Maurice Court Nunawading VIC 3131

For your contribution to the environment, you will receive a 15% discount code for your next purchase.

We generally do not bring them back. That’s why if you see something you like we recommend you purchase it while you can so you won’t be disappointed if it sells out ! You could subscribe to our newsletter for updates on latest releases and arrivals.

Do to our products being small, custom fees rarely occur but in the case that it does happen to you all customs fees, duties and taxes are the responsibility of the end customer

We do support customization for a minimum order of 1000 units.

We do not store your complete credit card information on our website, and hence this cannot be compromised on our website. If you suspect that your card has been compromised on some other website and has been misused on our website, please immediately report the incident to your card issuing bank Please also refer our privacy policy, which mentions that we do not collect or store your complete credit card information, and this is securely transmitted directly to the Bank's payment gateway.